Greenhouse by Muir is basically five dining experiences in one building on three floors. Last night I went for a farewell at BRYCG, one of the five dining experiences at Greenhouse by Muir. BRYCG, pronounced as "Bridge", is marketed as authentic American Southern cuisine. I didn't really care what cuisine we were having, I just wanted a few drinks. When making the reservation, we were told alcohol is not served in BRYCG, alcohol is only served at The Deck, the rooftop bar. What restaurant serves steak and not serve wine? Sounds, ridiculous but that's just me. After a few calls, they agreed to serve us dinner at The Deck so I can get smashed. It started to sound like it was going to be a good night.
When we get to Greenhouse, the first thing we do is get the drinks menu. Long Island Tea by the glass is RM32 and by the jug is RM95. The conversation that I had:
DDC: How many glasses can I get from a jug?
Waiter 1: I don't know.
DDC: You don't know?
Waiter 1: Maybe 4 or 5 glasses... let me ask someone that knows.
Waiter 2: You can get 5 or 6 glasses.
DDC: How big are your glasses?
Waiter 2: Not very big, that's why you can get 4 or 5 glasses.
DDC: Would it make more sense to get glasses of Long Islands or a jug?
Waiter 2: I'm not sure.
Their product knowledge is piss poor. How the fuck does the bartender not know how many glasses you can get from a jug? I went with a jug of Long Island and spicy chicken cheese Nachos. The Long Island came in a cute little jug. Did not have a banana for scale, so I used an iPhone 6.
Let's get what was good out of the way. The soggy nachos was shit but the spicy chicken cheese topping was fantastic. That's about the only good thing about BRYCG. The Long Island was watered down Pepsi. I am fuming. I call the waiter.
DDC: What is this shit? Get a glass and try it.
Waiter: I did it according to the recipe.
DDC: You what? Take a glass and try it.
Waiter: I don't drink.
Clearly noticing I was pissed, he told me he would get the manager. That's fantastic, a bartender that doesn't drink, tries to dig his way out of a situation by calling the manager. While waiting for the manager that never came, the watered down Pepsi was getting even more watered down because the ice was melting. Sensing they weren't going to do jack about the jug of watered piss, I finished the Long Island, partly because I was thirsty from all that bitching.
For my main, I ordered a rib-eye, medium rare at RM59. I was a bit wary about the price. It did not mention where the steak came from, RM59 is not expensive so I didn't really care. If it was beef from Klang, they would tenderize it by punching it eighty million times and splash some black pepper sauce on it. I also ordered a glass of house red, waiter takes my order and walks away, to where I assume, the house red wine is kept. A few moments later, instead of being served a glass of red wine, a slightly more senior looking waiter tells me they are out of house red.
By this stage I am going batshit crazy. My steak comes, grilled to perfection, tasted like a piece of rubber. I was probably right, the beef probably come from Klang, authentic American cuisine my ass.
Eventually they did replace my Long Island tea. They just upped the alcohol and it tasted rancid. I wanted to get smashed but not at all cost. I returned the jug of pirate piss. They were nice enough to remove the Long Island from my bill, but I insisted on paying for it as a matter of principle because I did finish my jug. I would not return to BRYCG. Price is above average but food quality and service is below terrible.